6 Reasons why Knowledge Management is essential to your Organization?
Experts say to remain at the forefront – organizations need a good capacity to retain, develop, organize and utilize their employees’ capabilities. “Knowledge” is at [...]
Why Conversational Chatbot is your answer to Enhanced CX?
Any element that slows down the customer journey — is bad for business, and removing it can easily make any customer experience better. Conversational Chatbots are an easy way for [...]
Difference Between Social Media Moderators and Social Data Router
With about 80% of all internet users being active on at least one social media platform, it is the key to being in touch with your customers. If you’re a business but not on social media already, [...]