Cisco Contact Center Peer Reviewed

More and more, I believe that people will be starting looking at peer reviews than analysts review. That’s because the peers are the ones that actually use the system. As I was with doing [...]

Why to reduce the risk of Avaya? Years ago, Avaya was bankrupt and was sold to two companies. This instability of management and financial problems lead to a failure of support for the solutions [...]

    ‘بالطبع فإن مراكز الاتصال وخدمة العملاء هي بمثابة الواجهة أو الخطوط الأمامية لأي مؤسسة ؛ وبالتالي فإن مراكز الاتصال التي تقدم خدمة ممتازة بالضرورة سيعكس تجربة متميزة تسعد [...]

    ‘بالطبع فإن مراكز الاتصال وخدمة العملاء هي بمثابة الواجهة أو الخطوط الأمامية لأي مؤسسة ؛ وبالتالي فإن مراكز الاتصال التي تقدم خدمة ممتازة بالضرورة سيعكس تجربة متميزة تسعد [...]

We all know that call centers are the frontline of any organization. Thus, in theory, an excellent call center = an excellent customer experience. Let us see how Nūn Arabic TTS helps improves the [...]

في هذا العصر الذي نعيشه ومع وتيرة الحياة المتسارعة يعد الوقت عاملًا أساسيًّا لنجاح نشاطتنا اليومية؛ فتزايدت الحاجة إلى الذكاء الاصطناعي وتطبيقاته المختلفة؛ وسنستعرض هنا أحد أهم هذه التطبيقات وهو [...]

Technology is playing an important role in our daily life, where it changed our buying behaviour from visiting stores to buying from online websites or mobile apps. Some consumers will still [...]

Arabic Text-To-Speech engines have taken more time to come to the full maturity of today, in comparison to other languages such as English TTS engines. Which is quite odd due to the act there are [...]

I’m in my mid-30s, I am considered to be at the cusp of being a millennial, born in 1983. My group of friends ranges from the late 20s to late 30s. I’ve noticed something in the way friends who [...]

I’m in my mid-30s, I am considered to be at the cusp of being a millennial, born in 1983. My group of friends ranges from the late 20s to late 30s. I’ve noticed something in the way friends who [...]