Cisco Contact Center Peer Reviewed
More and more, I believe that people will be starting looking at peer reviews than analysts review. That’s because the peers are the ones that actually use the system. As I was with doing [...]
Archives
Should the Contact Center & UC Collaboration be siloed or not?
Should the Contact Center & UC Collaboration be siloed or not? The day old question. How can Cisco UCCX help? I remember in 2005 when I was a support engineer at one of IST’s [...]