Nūn Food and Beverage

Nūn ن Text to Speech for Food and Beverage

Competition in the food and beverage industry is colossal. Customers have so many choices that quality of food is not enough to differentiate. Nūn can help improve customer experiences with your contact center by automating or partially automating the delivery ordering process. The solution that can allow you to personalize and automate customer calls allowing your agents to better cope with busy peak times within the contact center.

Nun’s text-to speech engine gives you the flexibility of saying anything you want to your customers effortlessly. This is because of the solution’s ability to read out dynamic data, such as your customer’s names and addresses. Nūn won’t only improve your customer experiences and interactions but also it will streamline your operations. By automating certain parts of the call you can focus more on perfecting your customer’s orders instead of dull, superfluous tasks.

Solution Benefits

Improve Customer Service

Quicker and Easier interactions can leave a smile on a customer’s face. Streamlining and personalizing the ordering process can drastically improve the customer’s experience.

Shorter Call Durations

Repetitive tasks such as confirming customer names and addresses can be eliminated therefore making call duration shorter and more consistent across all customers.

Reduce Operational Costs

By automating parts of the ordering process, more agents will be able to focus on the customer’s actual order and not on the administrative and time consuming tasks.

Service Improvement