IST Networks - a Teleperformance Company
CAAS

Cloud, delivered end to end.

Consult. Migrate. Manage. Three services, one team, one continuous accountability.


48%
average cost reduction vs. on-premise
$0
CAPEX — fully operational expenditure
3–5
days to deploy, not weeks
220+
cloud projects delivered globally

One partner from strategy to operations.

One team, no handoffs

The same certified team designs, migrates, and manages your cloud environment from day one.

FinOps built in

Cloud cost governance is designed into your architecture, not added after deployment.

AWS Advanced Tier depth

53+ AWS certifications, 220+ projects delivered, and Advanced Tier expertise across cloud, AI, and contact centre platforms.

CX platform continuity

Deep expertise across Genesys, Cisco, Sprinklr, and enterprise contact centre environments.

$0 CAPEX model

Move to the cloud without upfront infrastructure investment or capacity planning risk.

24/7 managed operations

Continuous monitoring, security, governance, DevOps, and support through a single managed service.

Stage 01 — Consult:

Certified cloud experts evaluate your current environment and design the most effective path forward, across platform, security, operations, and governance.

Cloud Assessment

Cloud Assessment

Align inputs, stakeholders, and approach before any architecture decisions are made.

FinOps Strategy

FinOps Strategy

Cost governance and capacity optimisation designed into the architecture from the outset.

Target Operating Model

Target Operating Model

A future-state design for operations, security, scalability, performance, and governance.

Tailored Solutions

Tailored Solutions

Landing zones, disaster recovery, data warehouse, and tech stack assessments.

Stage 02 — Migrate:

Whether a lift-and-shift or a full operational redesign, every migration follows four phases, with go/no-go decisions at each gate and a formal sign-off at completion.

Scoping & Discovery

Requirements aligned, strategy set, workshops completed.

Assessment & Planning

Compatibility assessed, risks mapped, migration plan defined.

Pilot & Prep

Controlled initiation, processes automated and validated.

Migration & Sign-off

Execution completed, tested, and formally signed off.

Stage 03 — Manage:

ITIL integration, build and deploy, incident, change, and third-party monitoring.

RBAC, PIM for privileged accounts, SSO integration, and user reconciliation.

Security baselines, guardrails, alert remediation, OS hardening, and patch management.

CI/CD pipelines, preventive security controls, and automated operational tasks.

Forecasting, chargeback modelling, cost optimisation, and right-sizing.

Move to the cloud with confidence.

Reach out now