Free your agents for higher-value conversations.
We design conversational AI that automates routine enquiries while integrating with your existing platforms.
Start with the conversations that matter most.
Successful conversational AI starts long before deployment. We assess your customer journeys, identify the interactions where automation creates the greatest value, and design experiences around real customer behavior, not isolated tools.
By combining strategy, conversation design, and technology, we deliver AI that performs consistently across voice and digital channels and continues to improve over time.
Core conversational AI capabilities.
Conversational IVR
Replace traditional IVRs with natural conversations in Arabic and English, while keeping your existing contact center infrastructure.
Virtual assistants
Automate high-volume customer enquiries across voice and chat, fully integrated with your CRM and contact center platform.
Agent assist
Provide agents with real-time knowledge, guidance, and AI recommendations to improve speed, accuracy, and consistency.
Use case assessment
Identify the highest-value automation opportunities and prioritize the use cases that deliver the greatest business impact.
Conversation design, treated as a discipline.
As one of the largest CDI-certified teams in EMEA, we bring a structured, discipline-led approach to every deployment.
AI trainer
Works with your language models and analytics. Trains and improves NLP over time. The bridge between design and engineering.
Conversation designer
Maps the customer journey and shapes the dialogue flow. Turns knowledge into an experience, deciding what information comes when, and in what order.
Conversational copywriter
Defines the persona, tone, and language. The difference between a bot that sounds like a form and one that sounds like a person.
Enterprise-grade conversational AI. Built for your environment.
We work across leading conversational AI platforms and align each deployment to your channels, languages, and existing systems.
Kore.ai
Unified enterprise conversational AI, no-code to full-custom, omnichannel, with best-in-class analytics and on-premise deployment flexibility.
Sprinklr
AI-powered conversational platform built into a unified CX suite, enabling automation, engagement, and insights across voice and 30+ digital channels.
XCAI
Arabic-first conversational AI platform trained on regional data, WhatsApp-native, with pre-built models for key industries, low latency and seamless integration with legacy systems across the Middle East.
Botter
WhatsApp-first conversational AI built for Arabic-speaking markets, rapid deployment, strong regional channel integrations, accessible to non-technical teams.