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Banking Customer Experience: 9 Practices that Nūn TTS will help in to retain your customers

We all know that call centers are the frontline of any organization. Thus, in theory, an excellent call center = an excellent customer experience. Let us see how Nūn Arabic TTS helps improves the [...]

تحويل النصوص إلى كلام منطوق: أسرار تقنيات الذكاء الاصطناعي في تحسين خدمات الرد التفاعلي لمؤسستك

في هذا العصر الذي نعيشه ومع وتيرة الحياة المتسارعة يعد الوقت عاملًا أساسيًّا لنجاح نشاطتنا اليومية؛ فتزايدت الحاجة إلى الذكاء الاصطناعي وتطبيقاته المختلفة؛ وسنستعرض هنا أحد أهم هذه التطبيقات وهو [...]

Suffering Cart Abandonment?

Technology is playing an important role in our daily life, where it changed our buying behaviour from visiting stores to buying from online websites or mobile apps. Some consumers will still [...]

The Arabic Language is unique, here are 3 characteristics that affect TTS Engines.

Arabic Text-To-Speech engines have taken more time to come to the full maturity of today, in comparison to other languages such as English TTS engines. Which is quite odd due to the act there are [...]

Is you CX Cross-Channel/Multi-Modal?

I’m in my mid-30s, I am considered to be at the cusp of being a millennial, born in 1983. My group of friends ranges from the late 20s to late 30s. I’ve noticed something in the way friends who [...]

Is your CX Cross-Channel/Multi-Modal?

I’m in my mid-30s, I am considered to be at the cusp of being a millennial, born in 1983. My group of friends ranges from the late 20s to late 30s. I’ve noticed something in the way friends who [...]

Genesys PureCloud named as Leader in The Forrester Wave™: Cloud Contact Centers, Q3 2018

There is a lot that makes Forrester Wave Cloud Contact Center report unique, however from my personal standpoint is that it matches the speed of the cloud, by being released every quarter, rather [...]