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Over 1 Billion Smartphones and according to google analytics in 2017 there were 178.1 billion, in 2018 205.4 billion and expected to be 258.2 Billion application downloads in 2022. Mobile [...]

As with any business, contact center outsourcing companies, do care about their profit margins. At the end, that is one of the main priorities of any business.  There are two ways to increase [...]