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The New Battleground: Arabic Language and Speech Technologies

“Use of Arabic online has increased proportionally with the increase in Internet users. In comparison English remains essentially flat, 25% in 2013 and 28% in 2017, despite the increase in [...]

Nūn Studio: Where Man Meets Engine

IST is proud to launch its newest service offering: Nūn Studio! Nūn studio uses its powerful TTS engine to instantly turn any given text into human-sounding speech in the form of audio files. Nūn [...]

Bring to Light: The True Voice of the Customer (VOC)

Since the beginning of time, humans have evolved into more experienced customers. The more we grow, the more we expect our customer experiences to grow. That’s why, one of the most [...]

The next step: Actionable Intelligence with Sentiment Analysis

Measuring customer social sentiment in 2017 is now a given. Organizations are using a combination of NLP (Natural Language Processing), AI and word spotting sentiment analysis solutions to [...]

Dual Success: Measure Sentiment & Increase ROI.

Social media customers are dictating whether your brand is going to flourish or flop. That’s why sentiment analysis is becoming one of the most indispensable solutions of the 21st century. But we [...]

Speak with Nūn ن

Nūn is a voice solution that offers a combination of industry-specific services and support that aims to tackle the unique challenges faced by certain industries. The Nūn ن TTS engine is one of [...]

Sentiment Analysis, the new CX frontier

Let IST lend you an extra set of ears, literally! IST is now offering a state of the art sentiment analysis tool that will allow you to automatically extract and analyze customer sentiment in [...]