News and Events

Cloud-based customer engagement centers make it easier to scale up or scale down depending on the seasonality of the demand.

In our latest news article we explore the Adoption of Cloud-Based Customer Engagement Solutions in MEA. If you would like to find out more, please read here

IST has been recognized by Cisco as a leading partner delivering exceptional customer experience solutions by being awarded Cisco Middle East Partner of the year.

IST is proud to announce that it is sponsoring the upcoming Financial Services's Customer Experience Summit in UAE & the Kingdom Transformation Call Center.

In 2002, our slogan was connecting business. Our principal mission was to connect businesses with their customers. Even though today our slogan has evolved to

IST, part of a select group of organizations to be awarded the Genesys Gold Partner Certification.We are proud to announce the continued strong alliance betwee

IST is sponsoring the Verint Engage - On the Road event on 10th May 2017 at the JW Marriott Marquis in Dubai. Come and see us.IST has been delivering Verint So